Shipping & Delivery Policy
Welcome to Christown Empire Ltd. We take immense pride in the technical engineering, precision embroidery, and cultural craftsmanship woven into every garment. Because our Christown Editions clothing lines—including our signature corporate wear, Owanbe fusions, and tailored modest Abayas—feature specialized custom detailing, we partner with premier global couriers including Royal Mail, DPD, and DHL to ensure secure, tracked distribution.
Processing and Fulfillment Times
Christown Editions (Ready-to-Wear): Orders are processed and dispatched within 2–4 business days.
Custom Orders & Monogramming: Garments requiring custom multi-needle embroidery or bespoke rhinestone embellishment programming require 7–14 business days for meticulous technical execution before dispatch.
UK Domestic Shipping
Standard Tracked (Royal Mail / DPD): 2–3 business days. Free on orders over £150.
Express Insured (DHL / DPD Next Day): 1 business day (ordered before 12 PM Monday–Thursday).
International Shipping (Including West Africa & Worldwide)
We offer fully insured, express global transit via DHL Express. Delivery times vary by region (typically 3–7 business days). Please note that international orders may be subject to regional customs clearance and import duties, which are the responsibility of the recipient.
Once dispatched, a secure tracking number and courier confirmation link will be instantly emailed to your registered address.
Returns & refunds
Please read our dedicated Refund Policy for eligibility, timeframes, and how to start a return or refund.
Last reviewed: 7 September 2026